Some multitenant connector don't show up on ERP overview

User: Xsuite Group GmbH

Env: test (prod works as expected)

When user from Xsuite Group want to view all ERP connectors, some multitenant connectors don’t show up, neither in the partner nor in the customer view.

Scenario 1:

Customer: WPO ALBA with connector TEST_WPO_ALBA_S_A_ This is a multitenant connector connecting all WPO ALBa subcompanies to xsuite. User can see them in the list in the expected behaviour of 1 ERP Connector

Scenario 2:

Customer: Kirchhoff Automotive with connector TEST_KIRCHHOFF_AUTOMOTIVE multitenant connecting all subcompanies to Xsuite. Here is the bug, where we don’t show that ERP connector in the list and also not from the customer view

There’s a connector clearly setup in Admin, with similar configs to WPO ALBA that works

In production, both work as expected:

Product
-
Files
-
Quick Fixes Done
-

Please authenticate to join the conversation.

Upvoters
Status

In Implementation

Board

Product Bug Reporting

Date

6 months ago

Subscribe to post

Get notified by email when there are changes.