See documentation for Relations

Keeping track of supplier onboarding can feel like chasing shadows. Invitations get sent, accounts sit pending, and before you know it you’re digging through emails or spreadsheets just to confirm who’s actually connected.

In the Relations module in ecosio’s Monitor, you can finally see everything in one place. Every supplier user linked to Flow, every invite status, every bit of activity. No guesswork, no chasing updates, just clarity when you need it most.

Complete overview of supplier users

Easily see who’s connected and where onboarding stands.

When several teams handle supplier onboarding, it’s easy for details to get lost. One person sends invites, another tracks responses, someone else checks access. In the past, much of this work had to be managed by ecosio’s Integration Engineers, creating extra steps for teams who just needed to see supplier progress. The Relations module brings it all together, showing every supplier user linked to Flow, ecosio’s modern Web EDI portal, along with their current status.

You can:

• View whether invitations have been accepted or are still pending

• Send or re-send invitations where allowed under GDPR

• Disable supplier accounts when access is no longer required

• Export all user data as a CSV file for reporting or internal records
  
  

No more wondering who’s in and who’s not. You get a single, reliable overview that saves time and keeps everyone aligned.

Track supplier activity and key events

Understand supplier engagement without chasing updates.

Even when onboarding looks complete, it’s not always clear what’s happening behind the scenes. Has a supplier logged in? Are they actually using the portal? The Relations module tracks these interactions automatically, building a clear picture of activity over time.

You can monitor:

• Successful logins and password resets

• Documents received and notifications delivered

It’s simple but powerful. You can see who’s active, who might need help, and where to follow up without waiting for issues to surface.

Shared visibility across teams

Give procurement and IT the same, up-to-date view.

When information is scattered, collaboration slows down. Procurement might know which suppliers are delayed, but IT does not see it until there is a problem. The Relations module changes that by giving both teams access to the same data.

Procurement can follow onboarding progress in real time, while IT monitors access and user activity directly. Everyone stays informed, and suppliers get the smooth, consistent experience they expect.

With one shared view, communication becomes effortless and supplier onboarding runs as it should, steady, transparent and stress-free.

Learn more about Flow and how it supports supplier activation at ecosio.com/products/flow

The ecosio Product team