Download feature is not working correctly

Company Name: Essity Hygiene and Health AB

Env. Test & Prod

Use Case

Essity reported that the download feature is not working correctly with one or multiple message downloads on Message overview page.

Steps to reproduce:

  1. Go to Message Overview page, and select 1 or more messages in any state

  2. Click download OR quick download (bug appears in both cases)

  3. Try to open the downloaded zip file

  4. Get the error: unsupported format

Product
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Files
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Quick Fixes Done
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Upvoters
Status

In Review

Board

Product Bug Reporting

Date

6 months ago

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